Thông tin ứng viên

Mã số ứng viên: UV51421

Họ và tên: NGUYỄN MINH HOÀNG

Giới tính: Nam

Nơi làm việc: TP HCM

Thông tin hồ sơ
Chức danh
Cấp bậc
Quản lý
Loại công việc
Toàn thời gian cố định
Liên hệ
Thanh Huong_ Director

 

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Cruise Manager 

PERSONAL INFORMATION                                                                                                            

Gender                 : Male

Day of birth           : March, 03, 1985

Language              : English, Vietnamese.

EDUCATION                                                                                                                                    

o Food & Beverage Service Skill

Training Training by: Chau Viet JSC Company

o Hotel Knowledge Training

Training by: New World Hotel Saigon

o Food & Beverage Management Skill Training            

Training by: Swissbel Wooshu Bien Hoa Hotel

SKILLS                                                                                                                                             

o Personal Skills:

− Can be face to high pressure.

− Strong in active.

− 13 years experience in F&B and hotel service.

− Strong in Banquet / create the Events.

− Menu development.

− Control the P&L.

− Understanding and making SOP.

− Setup and run the F&B department / Restaurant.

− Excellent in English.

− Microsoft Office skills.

− Hard working.

o Soft Skills:

− Training, coaching and leading staffs.

− Dealing with the complaints.

− Team working / independence working skill.

− Quick understand

− Creative, enthusiasm, honestly, dynamic.

− Communication skills.

− Speak to crowd.

WORK EXPERIENCE                                                                                                                       

02/2015 - 01/2016

Restaurants Manager

Redsun ITI – Incharge

Aeon Mall Canary Bình Dương

o Main task: Manage daily activites of Restaurant including Kitchen and Service department. Re-setup and responsibility for cost control, staff performance, guest service, food quality, revenue, equipment care. Including training staff, setting policy, cost control, creating the special events...

o My achievement for company:

- Improve the revenue up to 20% after 1 month in charge.

- Bring some regular customer for the restaurant.

- Minimize the cost equivalent to 30%, cut all wasted cost.

- Making the new organization chart for the restaurant.

- Lead and train all the staffs became teamwork, contribute, friendly and professional working.

- Bring the broken equipment down to less than 1% (compare with 7% before).

- Train the supervisor and captain how to deal with the complaining.

- Train the staffs to communicate by English. 

2013 - 2014

Food & Beverage Manager

Park Diamond Hotel Phan Thiet

Phan Thiết City, Việt Nam.

o Main task & responsibility:

− Daily check and improve the outlets activities including buffet and Ala Carte restaurants, Pool Side Bar, Lobby Bar, Banquet outlets (2 ball room average 800 guest each & a big function yard).

− Create, arrange and manage all events of banquet, restaurant and other outlet of F&B department.

− Make the market list and finding, discuss to supplier to find the right supplier for the department.

− Public the regulations to the department.

− To created, prepare and organize the menu for bar and kitchen, including cost control.

− Manage and public the document to control and report the cost to hotel management.

− To control and report the department activities.

− To make the training schedule & staff find progress.

− To make the marketing and promotion to the restaurants or bar.

− To survey the customer satisfy. Complete other activities to make sure the department will be managing well and running smoothie.

− To check, manage and implement the SOP of department.

− Improve the service and the revenue.

− Report the weekly and monthly revenue to BOD.

05/2012- 06/2013

Food & Beverage Manager

Anoasis Beach Resort

Long Hai, Long Dien, Ba Ria Province, Viet Nam

o Main Task:

− In charge in the F&B department of the resort, with 5 outlets: 1 restaurant with over 200 guest seats, 1 pool bar, 3 meeting room with 200 guest and 1 big yard for the party, the room service and the shop outlet.

− Created the training program and trained the F&B staff.

− Improved the operation of F&B service and kitchen.

− Re-build the kitchen set up to ensure the food safety, the clean, the hygiene &the operation in the kitchen is always possible.

− Re-set the concept for the restaurant and banquet.

− Co-operated to the kitchen to make a new menu.

− Co-operated to the sales to prepare the guest’s party and organize the promotions.

− Co-operated to purchasing to find and discuss to suppliers and order equipments.

− Manage and control the cost of the department.

− Creating, follow- up and carry on all the event and special day of the resort (Chris mast, New Year, Lunar New Year...)

− Creating, follow- up and carry on the party & gala dinner or conference booking.

− Every day manage, check, assign or carry out all F&B booking

− Created and maintain the food safety regulation to the F&B department.

− Review & make the pricing for all outlets in F&B department - banquet, restaurant, catering...

− To make the organization chart and job description to the department.

− To make, implement and manage the SOP to control the P&L of department.

− Creating the F&B coordinator meeting by weekly.

09/2010- 09/2011

Assistant Operation Manager

Aden Services Viet Nam

Ho Chi Minh City

o Main Task:

− To assist the Operation Manager on daily task.

− To managing, checking, reviewing, meeting with the Unit Manager& Chef-cook in 10 Outlets.

− Re- organization and manage the operation in Outlets.

− To report to the Operation Manager daily active.

− To participate the weekly meeting with all Outlet Managements.

− To communicate, and solving problem with customer.

− To make plan for party, catering, event.

− To minimize the costs in Department

− To survey and participate with a team to open a new Outlet.

− To check & sign the monthly timesheets and the equipment request of the Outlets and submit to the Operation Manager.

− To make sure all the regulation of Company following up by Outlets.

− Complete other jobs, assigned by higher manager. 

 07/2008 -07/2009 

Restaurant Senior Supervisor

Lac Canh Dai Nam Van Hien - Great Wall Hotel

Binh Duong Province

o Main Task:

− To make all the job in the restaurant are smoothie.

− To assign the job for staffs.

− To report to the manager the daily activities.

− To check the stock, order tools for services.

− To overview the activities in restaurant.

− To train skills of services customer to staffs.

− To make plan to improve the restaurant.

− To support the restaurant manger to establish the regulation of department.

− To support the restaurant manager on daily works.

− To solve the problem with customer and the staffs.

− To create, arrange and get-up with the party and events of the hotel.

− Other duties assign by managers and for running smoothie jobs.

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