Thông tin ứng viên

Mã số ứng viên: UV846fa

Họ và tên: NGUYEN PHU PHUONG THAO

Giới tính: Nữ

Nơi làm việc: TP HCM

Thông tin hồ sơ
Chức danh
Cấp bậc
Giám đốc
Loại công việc
Toàn thời gian cố định
Liên hệ
Thanh Huong_ Director

 

 

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Training & Development Director

PERSONAL INFORMATION                                                                                                            

Gender                 : Female

D.O.B                    : 26 - 09 – 1979

TRAINING COURSES ATTENDED                                                                                                     

- HR Business Partner Training Course (2016)

- Labor law/regulations workshops updated quarterly by VNHR

- Extended DISC/Extraodinary Leadership workshop by L&A

- Recruitment Skill by L&A (2016), Hiring for success, by VNG (2012)

- Managerial Skill by L&A (2016), Basic Enterprise Management by Larion (2014)

- Basic Kaizen by Larion (2014), Basic CMMI, by ECCI Vietnam (2014)

- Train the Trainer (2014), Training Instructional Design, by VNG (2013)

- ISO 9001:2008 and internal audit, by Bureau Veritas (2014), ISO 9001:2000 by BV (2006)

- Presentation skill, by Learn Smart (2013)

- Requirement Engineering, by Ministry of Information and Communications (2013)

- Chief People Officer (CPO) at Management Quality Institute (03 April – 16 June 2012)

- Finance for Non-Finance, by Holcim Vietnam (2012)

- Excellent Customer Service, by G & H Management Service (2012)

- Time Management, Planning & Organization by L&A (2017), by Dale Carnegie (2011)

- Negotiation skill, by CTS (2011), Problem Solving, by Holcim Vietnam (2011)

- Training program on Instructors for ITEE in Vietnam (VNITEE) by Vitec Ho Chi Minh (2009)

- Requirement Development & Requirement Management by QAI India (2007)

- IT software project management, at AOTS in Japan (28th August 2005 to 15th October 2005)

Qualifications

 English : TOEIC 530

 Computer : Certificate in Level A Office Computing (Windows, WinWord, Excel, Power Point, Install

software, Search information on Internet).

SKILLS

- Systemetically and logically problem solving.

- Good communication.

- Customer service – oriented.

- English communication.

- Tools: Microsoft Project, MindMap, MS Office, Open Office, SAP

EDUCATION                                                                                                                                    

- Bachelor in Informatics at Thua Thien Hue University of Pedagogy (1997 - 2001)

- Supplementary subjects in Business Management, at Faculty of Industrial Management, HCMC University of Technology (2011)

- Master in Management Information System (MIS), HCMC Bach Khoa University (2013 - 2015). Thesis: “Key Factors Influencing the Successful Adoption/Implementation of Human Resource Information System (HRIS)” 

WORK EXPERIENCE                                                                                                                       

Company: Le & Associate (L&A Holdings) (04/2016 – now) (>100 office employees and 8,500 outsourcing staffs)

Position: HR Supervisor

Report to: HR Director/General Director

- Plan, manage and operate recruitment activity to ensure adapting recruitment annual plan and ad-hoc hiring requests.

- Plan, execute HR Management Trainee Program for developing HR Management talent pool.

- Plan, manage and operate training and developement activity to ensure adapting training and development annual plan and ad-hoc requests.

- Conduct orientation and monitor on-board program for new-commers.

- Develop performance management tool template based on BSC/KPI frame.

- Plan, monitor L&A’s performance appraisal activity. Guide and review BSC/KPI plans & deliverables of Dept Heads & employees.

- Update, improve HR processes, procedures & templates, organization structures, job descriptions, write memos and communicate to employees.

- Develop internal newsletters monthly.

- Coordinate Dept Heads and develop content slide for company’s quarterly & year-end meeting.

- Plan and conduct company’s trip, support to conduct outing activities, quartly-meeting, birthday party, decoration contest, year-end party ...

- Support and advise HRD and Department Heads in utilizing sources such as: humans, tools, methods, etc. in effective human resources management and development.

- Act as a HR Manager role to manage HR & Admin team in 2 months (review payroll, manage employee profiles, support admin activities related to set-up new office, advise problem solving for Admin, Receptionist, Drivers, Messenger).

Company: MP Logistics (10/2015 – 04/2016) (1,500 employees)

Position: Deputy HR Manager

Report to: Deputy General Director (Finance & Human Resource)

- Build & improve processes, procedures, guidelines, forms, templates for company general & HR management.

- Plan, conduct, manage training activities in company. Design company’s training materials.

- Deliver orientation training for new- comers & soft - skills training for employees.

- Analyse recruitment needs, planning and choosing the optimum recruitment channel and recruitment source.

- Conduct interview and monitor recruitment process.

- Report status of training and recuitment activities to BoD monthly.

- Plan and conduct company’s year-end party.

- Support CEO club Vietnam (Club’s Chairwoman - Ms Minh Phuong) in logistics and sending invitation letter to CEO club’s members in events.

Company: LARION Computing (05/2014 – 12/2014) (140 employees)

Position: Engineering Process Group (EPG) member

Report to: Board of Director (BoD)

 EPG Member

- Develop and improve policies, processes, procedures, guidelines, forms, templates for company general & HR management (C&B, recruitment, training, labor regulation, performance appraisal, media & communication, IT Administration and Finance & Controlling).

- Analyze problems in Time Attendant & payment activities to resolve by specifying requirement and developing Timekeeping system with Time Recorder.

- Internal audit ISO 9001:2008 in company.

- Plan and observe internal audit of company CMMI level 3 system.

- Request approval of Board of Director (BoD) and promulgating the baseline documents.

- Communicate & deliver training to employees new version of baseline documents.

- Consult and advise HR & Admin Department in operation.

- Report status of EPG working plan to BoD weekly and monthly.

 Training management

- Collect and analyze training needs from all department.

- Conduct, manage and evaluate training activities in company.

- Find quality training vendors or trainers (internal & external) for in-house training courses.

- Deliver orientation training for new- comers.

Company: VNG Corporation (09/2012 – 12/2013) (2,200 employees)

Position: Senior Learning and Development Executive

Report to: Learning and Development Manager

- Project leader in developing all disciplines in Learning and Development (L&D) activities:

Procedures, processes, work instructions, templates.

- Audit to make sure that all L&D members is following the processes.

- Analyse training need from departments and supporting L&D manager in planning courses.

- Analyse, plan, coordinate Coaching needs, conduct and evaluate group - coaching program for 75 trainees in associate manager level upwards.

- Analyze requirements for Individual Development Planning system, Learning Action Plan tool, Performance Management system, Probation system, follow-up IT department in project development and monitor project status.

- Find quality training vendors or external trainers for in-house training courses.

- Manage L&D folders and files to access and finding effectively, manage training document/ database, training material and access right for all L&D team.

- Support operation activities if needed.

- Support Recruitment team in contact with university partners for branding activities, build relationship with IT-field candidates.

Company: Holcim VietNam Ltd. (04/2011 – 06/2012) (1,600 employees)

Position: HR - Talent Development specialist

Report to: HR Manager - Talent Development

 Training Plan & Budget, Training Operation & Report

- Coordinate all departments to identify learning needs, consolidate training needs to do Fin Plan and training budget of Holcim Vietnam.

- Monitor company training plan and training budget.

- Select external training suppliers for technical or soft skill training courses.

- Conduct corporate training courses and evaluating training.

- Monitor overseas or high cost training courses to prepare training bond document and follow up employee’s bonds.

- Deliver performance management process training and eDialogue PM system guideline to employees.

- Deliver Induction training program to new-comers.

- Manage T&D, performance appraisal data and report to BoD monthly or if required.

 Performance Management

- Plan, communicate and monitor appraisal management activities for all employees, conduct Calibration Performance Management practice to all department managers in company.

- Mornitor and support employees to use eDialogue performance management system.

- Monitor and support Department managers and supervisors in developing Individual Development Plan (IDP) and report at timeline of process.

 Job Description (JD)

- Manage company Job description system and support employees in creating/updating their JD.

- Improve Work instruction of JD and planning to improve JD system.

 T&D procedures, processes, work instructions

- Develop, revise procedures, processes, work instructions for Training & Development.

 Supporting internal customers in T&D activities:

- Be a partner for Manufacturing, Beton, Geocycle, Sale & Marketing, Supply Chain, OH&S Departments to consult, support and monitor training plan and activities related to T&D.

 Other HR Projects:

SAP super users coordinator at Holcim Vietnam

- Coordinate for 100 Holcim SAP ERP super users, monitor their status and update quarterly to HSEA( Holcim South East Asia) for assuring SAP security policy of Holcim group.

- Coordinate managers of 100 Holcim SAP ERP super users for analyzing SAP training needs and SAP training budget and support them in considering training request from HSEA.

- Support line managers to evaluate SAP super users for yearly allowance. SAP Super user of HR module

- Requirements specification for improving/enhancing SAP HR – People Developement, Performance Appraisal, Individual Development Planning modules, test systems for go-live.

- First line supporting customers/ users using SAP HR - Training & Performance Appraisal modules and communicate with HSEA for technical issues supports.

Company: FPT Information System Co. Ltd. (04/2010 - 03/2011) (160 employees)

Position: HR SAP – ERP Consultant (cum Training Coordinator)

Report: Project Manager

 SAP – ERP Consultant in Human Capital Management function

- Participate in business process analysis and user functional specification development in ERP- SAP implementation projects (HR & Payroll modules).

- Analyze customer’s HR & payroll requirements and map them to SAP HR processes, solutions and products being implemented.

- Coordinate with technical team in developing ABAP programs to meet functional requirement in SAP project with module HR - Payroll for REE Group.

- Test programs to meet customer’s functional requirements.

- Support FIS Global Company’s maintenance project team in SAP Payroll system for Kuwaiti customer (Oct 2010 – Dec 2010).

 Training coordinator

- Plan, conduct and monitor internal training courses and seminars for company.

Company: Văn Lang University (11/2009 – 04/2010)

Position: Visiting Teacher

- Deliver training of Software development module (Japanese standard training program for Information Technology Engineers), IT project for the disabled people at Van Lang University.

Company: Hue Center of Information Technology (HueCIT) (2001 – 2009) (170 employees)

Position:

 HR Team Lead (05/2007 - 10/2009) - Report to: General Director

 QA & QC Lead (03/2006 - 05/2007) - Report to: Deputy General Director

 QA & QC Specialist (08/2003 - 03/2006) - Report to: QA & QC Lead

 Database Specialist (08/2001 - 08/2003) - Report to: Software Development Manager

 HR Team Lead (05/2007 - 10/2009)

- Develope processes, procedures, guidelines, forms, templates for HR management.

- Assist Director to plan HR strategy, build up suitable manpower for each unit.

- Define key members in Units and building career path plan for employees.

- Design salary structure and payroll process.

- Select and recruite of employees.

- Analyse training needs, conduct internal and external training courses.

- Deliver orientation training to new-comers.

- Be project manager of HR Project “Developing management tools for company”.

 QA & QC Lead (03/2006 - 05/2007)

- Manage 8 team members, planning to execute QA and QC activities in software projects.

- Manage software projects database with configuration management tools.

- Develop processes, procedures, guidelines, forms, templates for software development process, software project management activities at Huesoft and train processes to employees.

- Review all activities in software projects to ensure compliance to ISO Requirements for development and management.

- Pre-assess ISO 9001:2000 in company.

 QA& QC Specialist (08/2003 - 03/2006)

 Quality Assurance (QA):

- Assure quality for software projects and supporting PM by involving in planning, monitoring project operation against defined processes.

- Establish and improve software QA & QC, software project management processes.

 Quality Control (QC):

- Develop test plan, test case and execute test for software projects.

- Identify, track bugs and report to QA-QC Head and Project Managers.

 Database Specialist (08/2001 - 08/2003)

- Work with database systems (Lotus Notes, Access, SQL Server) to design, implement, manag database, and developing the stored-procedures in DB system for software projects.

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Công ty TNHH MTV HR Trí Việt

66/6 Nhiêu Tứ, phường 7, quận Phú Nhuận, HCM

ĐT: (08) 3517 6157

Hotline: 0906860677

Email: recruitment@hrtriviet.com

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